Privacy Policy
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This Privacy Policy describes how Cleanvital ("we," "us," or "our") collects, uses, discloses, and protects personal information when you visit cleanvital.world, purchase morning walk group memberships, register for guided routes, or otherwise interact with our walk coordination products and services in the United States.
Scope of This Policy
This policy applies to information processed in connection with our walk group products, including the Dawn Circuit Pass, Weekend Ridge Walks, Year-Round Trail Society annual membership, single drop-in walks, corporate team walk bookings, route materials, milestone tracking cards, and customer support related to scheduling, billing, and safety communications.
By using our website or purchasing our products, you acknowledge that you have read this Privacy Policy. If you do not agree, please discontinue use of our services and contact us to close any active membership account.
Information We Collect
We collect information you provide directly, such as your name, email address, phone number, billing address, payment confirmation details, preferred walk times, pace notes, emergency contact name, and messages submitted through our contact form. When you join a walk, we may collect waiver signatures, attendance records, and optional milestone progress you choose to share.
We automatically collect technical data when you browse our site, including IP address, browser type, device identifiers, pages viewed, referring URLs, session duration, and cookie identifiers described in our Cookies Policy. Location data is collected only when you voluntarily enable map features or when you provide a neighborhood preference for route matching.
We do not intentionally collect sensitive categories of data unless required for safety on a specific walk (for example, allergy information you voluntarily disclose to a walk leader). Please avoid sending medical histories unless necessary for your participation.
How We Use Information
We use personal information to operate morning walk group services, including assigning you to appropriate routes, sending schedule and weather updates, processing membership fees, delivering digital route cards, verifying leader checklists, responding to inquiries, improving route safety, and personalizing product recommendations such as plan upgrades.
We may use aggregated, de-identified statistics to analyze popular routes, seasonal attendance, and product performance. Aggregated data cannot reasonably identify you.
We may send service-related messages about billing, walk cancellations, policy updates, or safety alerts. Marketing messages about new walk products are sent only where permitted by law and with your consent when required.
Legal Bases and US State Rights
Depending on your state of residence, you may have rights to access, correct, delete, or obtain a portable copy of personal information, and to opt out of certain processing such as targeted advertising or profiling. California residents may have additional rights under the CCPA/CPRA. Virginia, Colorado, Connecticut, Utah, and other states may provide similar protections.
To exercise rights, contact us using the details at the end of this policy. We will verify your request and respond within applicable deadlines. You may designate an authorized agent where state law allows.
Sharing of Information
We share information with service providers who assist with payment processing, email delivery, hosting, analytics, and customer support, bound by contractual obligations to use data only for our instructions. Walk leaders receive limited participant information needed to conduct sessions safely, such as first name, pace group, and disclosed accessibility needs.
We may disclose information when required by law, to protect rights and safety, or in connection with a merger or sale of business assets, subject to continued protection of your information.
We do not sell personal information for money. If we use cookies for cross-context behavioral advertising, you may opt out via our cookie banner and browser controls.
Data Retention
Membership and billing records are retained for the duration of your relationship plus a period required for tax, accounting, and dispute resolution, typically seven years unless a longer period is mandated. Walk attendance logs are retained for safety auditing for up to twenty-four months. Contact form messages are retained until resolved and archived for up to thirty-six months.
Security Measures
We implement administrative, technical, and organizational measures appropriate to the nature of our walk group products, including encrypted connections for data in transit, access controls for staff systems, and training for personnel who handle participant information. No method of transmission is completely secure; please use strong passwords where accounts are offered.
Children
Our website and self-service checkout are not directed to children under thirteen. Minors may participate in walks with a guardian per our program rules. If you believe we collected information from a child without proper consent, contact us for deletion.
International Visitors
Our walks and products are based in the United States. If you access our site from outside the US, you understand that information may be processed in the United States where laws may differ from your jurisdiction.
Changes to This Policy
We may update this Privacy Policy to reflect new walk products, technologies, or legal requirements. Material changes will be posted on this page with an updated date. Continued use after changes constitutes acceptance where permitted by law.
Contact Us
Cleanvital
1777 NE Interstate 410 Loop Ste 679, San Antonio, TX 78217, United States
Phone: +12108904040
Email: help@cleanvital.world